About Us
GENTAUR are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at
[email protected]
Our Contact details:
GENTAUR - BIOXYS
Legerlaan 68/B4 - Avenue de l'Armée
B-1040 Brussels
Belgium
Phone: +32 (0)2 732 56 88
Fax: +32 (0)2 732 44 14
Email:
[email protected]
Web Site : www.gentaur.com - www.bioxys.com
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
Shipping And Handling
The shipping and the handling is made with the utmost care. The shipping rate is just standard shipping indication, if the product you order exceed the normaal weight, we will contact you to discuss it.
Delivery Schedule
We deliver your order right away. We will normally send your order to you in 7 business days . International orders are generally received in under 21 days.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
Please contact our accounting departement to discuss the tax issue.
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction.
Reaching Us
If you need to reach us, please email us on
[email protected]
, alternatively, you can call on +32 (0)2 732 56 88 or fax us on +32 (0) 2 732 44 14 or write to us at GENTAUR - Bioxys, Legerlaan 68/B4, Avenue de l'Armée - B-1040 Brussels - BELGIUM
Privacy Policy
ETQUOTEVAR:GENTAUR do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy
Insert your returns policy here. To understand your obligations as a merchant in the UK consult "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
